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Re: Virgin media fined 28 million for cancellation delay tactics
Quote:
Originally Posted by jem
Which is fine, the process worked for you. But, I’m sure you would agree that just because it worked for you, doesn't mean that anyone claiming otherwise is lying?
The, now defunct, probably never to return, VM forum had multiple posts claiming similar examples, difficulties in leaving. The fact that OFCOM has fined VM must indicate the truth of said claims.
I suspect that. like you, the majority of leave requests are honoured. The issue is when not all goes ‘Pete Tong’.
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I am sure you are aware that you hear the squeaky wheels but the silent ones well they are silent also you are on NTHW MKII so you are going to be exposed to all the horror stories. Thing is with this report VM admitted they were doing it which is the biggest shocker of them all
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