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**Paul** · Today, 13:55

TBH, I have not had these issues.

I cancelled my VM using the online chat, no issue.
Someone came and picked up my return (modem).

I placed a switch order with EE last month.
A week later I decided against a move (for now).
I contacted EE and cancelled it, again no issues at all.

---------- Post added at 14:55 ---------- Previous post was at 14:51 ----------

(Two threads Merged).

Today, 13:55	#9
Paul Dr Pepper Addict Cable Forum Admin Join Date: Oct 2003 Location: Nottingham Age: 63 Services: IDNet & YouFibre FTTP, Sky Q TV, Sky Mobile, Flextel SIP Posts: 30,951	Re: Virgin media fined 28 million for cancellation delay tactics TBH, I have not had these issues. I cancelled my VM using the online chat, no issue. Someone came and picked up my return (modem). I placed a switch order with EE last month. A week later I decided against a move (for now). I contacted EE and cancelled it, again no issues at all. ---------- Post added at 14:55 ---------- Previous post was at 14:51 ---------- (Two threads Merged). __________________ Baby, I was born this way.