[damien c]

I signed up to a Three "5g Home Broadband" system which came with a modem, eero router etc, only to find out after 2 weeks that you don't keep the items at the end of the contract.

I cancelled it within the 30 day cancellation period, sent the kit back via DPD and they tried to charge £500 for it, because they "couldn't find it" and were essentially trying to say I hacked DPD to fake tracking information, emails, and their systems to generate confirmation of receipt of the items.

It didn't work out for them because I told them that I would take them to court if they charged me, and low and behold 3 days late they magically found the items with the serial numbers matching what I had recorded of the kit that I sent back.

EE tried to cancel my Gamepass Ultimate which I have paid for because they charged for the full length of the contract in order for me to cancel, the direct debits (xbox console and gamepass), when I complained about it, it took them nearly 2 months to sort it out.

Now I have gamepass ultimate but I don't know when it's going to end as I don't know if they are going to monitor it.