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Dreamfinder · Today, 09:24

Hi, I have a SuperLive Plus CCTV setup and the ability to view the CCTV image online has stopped. Everything works ok on the physical box/hard drive recorder but I can no longer view via the app/remotely.
After checking all the status info I can see that the network status is showing the DHCP for both IPv4 & IPv6 as "Failure".
I'm assuming that this is why the app is not able to show the video output. I have followed all the instructions I can find e.g. rebooting, reinstalling etc. but still no joy.
Can anyone help or advise, please?
I have the Virginmedia Hub 5 and the SuperLive is connected via Ethernet through a tp-link adapter.

Today, 09:24	#1
Dreamfinder cf.member Join Date: Jun 2026 Location: South Yorkshire Services: Virginmedia Posts: 2	Help needed with DHCP Hi, I have a SuperLive Plus CCTV setup and the ability to view the CCTV image online has stopped. Everything works ok on the physical box/hard drive recorder but I can no longer view via the app/remotely. After checking all the status info I can see that the network status is showing the DHCP for both IPv4 & IPv6 as "Failure". I'm assuming that this is why the app is not able to show the video output. I have followed all the instructions I can find e.g. rebooting, reinstalling etc. but still no joy. Can anyone help or advise, please? I have the Virginmedia Hub 5 and the SuperLive is connected via Ethernet through a tp-link adapter.