Quote:
Originally Posted by Carth
no, he (and Richard) are right, people would rather ask on Farcebook, twitter and tiktok than join a forum.
Lots of gaming communities have also now descended to the depths of Discord 
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absolutely nothing stopping VM having a discord channel. In fact it makes sense too. They could even have support in there and the costs to them minimal . Same as nothing stopping them having a legit presence on FB however there is a plague of people making up support names now FB allows nom de plumes and I am sure stupid people fall for it but all the same I have had support off Octopus for example on X Tesco and Asda on FB.
I feel it is good to be able to post in public and hold them accountable where more people will see it as to get quicker support. I have always been of the mind a squeaky wheel gets the grease