Quote:
Originally Posted by Carth
You really shouldn't laugh at the phrase 'real people bots', the amount of people (especially the young adult) that now act like dumb robots is growing.
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Totally agree. When speaking to a lot of people on the phone now it's as if their brains are configured to work like a flow chart, with no empathy, flexibility, reasonablness or common sense.
The best example I can think of this phenomenon is when a disabled man had a heart attack whilst attending a DWP medical assessment. They imposed negative sanctions on him because he had 'failed to complete a medical assessment'!