Thread: VM Community Forum Move
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Old Today, 14:58   #116
jem
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Join Date: Mar 2005
Location: SE London (Bexley)
Services: None - well none with VM!
Posts: 423
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Re: VM Community Forum Move
Quote:
Originally Posted by Mr K View Post
Don't have an FB account and never will. The point of a help forum is that your issue and the solution is there for those with a same issue too see. Towards the end of the forums demise, the VM staff insisted on resolving issues via private messages, which helped no one else. That was the beginninng of the end.
Quite right, similarly I will never, ever have a FB or X WhatsApp account, so although you may be able to view a limited number of existing posts, to report your own fault and/or ask a question, you absolutely need an account. So any VM customers in either of our positions now have little option but to sample the delights of VM’s award winning* telephone support provision, and so have to deal with the relentless upselling strategy.

*for some definitions of award winning.
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