Thread: Cancellation and equipment return
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Old Yesterday, 19:54   #30
jem
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Join Date: Mar 2005
Location: SE London (Bexley)
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Re: Cancellation and equipment return
Quote:
Originally Posted by daveeb View Post
Last time I tried I couldn't login to my account, I could only get the progress timeline bar of the different stages. Only a few days now from official account closure. It's been a long process, 4 months since I rang to cancel. Like you I'll never be going back.
I’m certainly not questioning your statement, but how did it take four months? Contractually, once you are out of the minimum term, you only need to give 30 days notice.

Did they mess you about, fail to process your initial request to leave, make promises that never materialised? If so, there are processes where you can recoup money from them.
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