Thread: Cancellation and equipment return
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Old Yesterday, 19:09   #29
daveeb
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Join Date: Jan 2004
Location: Leeds
Posts: 1,494
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Re: Cancellation and equipment return
Quote:
Originally Posted by SnoopZ View Post
You were not wrong, from the notification from Yodel that the kit was delivered I had to wait a month before VM confirmed it was returned and in that time they billed me £155. The bill needed to be paid by the 20th May so I was pretty pissed off at the delay, luckily after their received notification I logged into My Virginmedia and they reported the bill as paid.

Now officially divorced from VM, I shall never return.
Last time I tried I couldn't login to my account, I could only get the progress timeline bar of the different stages. Only a few days now from official account closure. It's been a long process, 4 months since I rang to cancel. Like you I'll never be going back.
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