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Old Today, 12:45   #28
SnoopZ
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Re: Cancellation and equipment return

Quote:
Originally Posted by daveeb View Post
There can be quite a lag between the Yodel return hitting the VM "system" and the warehouse getting the return then generating the thanks for returning the kit blurb.
You were not wrong, from the notification from Yodel that the kit was delivered I had to wait a month before VM confirmed it was returned and in that time they billed me £155. The bill needed to be paid by the 20th May so I was pretty pissed off at the delay, luckily after their received notification I logged into My Virginmedia and they reported the bill as paid.

Now officially divorced from VM, I shall never return.
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