Quote:
Originally Posted by Jaymoss
I hope you cancelled your DD
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I did.
---------- Post added at 19:42 ---------- Previous post was at 19:06 ----------
Quote:
Originally Posted by SnoopZ
I don't think I had a collection option but this wouldn't be possible as I don't work from home.
Currently in an Instagram chat with them so let's see how that goes as I don't want to phone up, so if this gets no where I'll be emailing the CEO office if a bill actually shows up.
I'll try their other VM site chat over the weekend too.
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Not getting anywhere on these security questions, they asked what my last bill was I said £0.00, they ask when my next bill date was I said I don't have a next bill date because I've left VM! They now say they can send a letter and it'll take 3-5 working days to get everything updated and this is just to get through security.
They're so hopelessly bad it's a joke.
Every time i instantly reply they then don't reply for another 20 odd mins and they close at 8pm.
I'll try messaging the other chat after work tomorrow.
---------- Post added at 19:49 ---------- Previous post was at 19:42 ----------
I'm going to relax as this is what I got from Google AI.
Take Action Based on Tracking Status
If you have a tracking receipt showing delivery: Ignore the text messages. They are automated, and it can take up to 21 days for the warehouse to process the kit and update your account, even if it has already been delivered.