Quote:
Originally Posted by RichardCoulter
Exactly and at their time of life they probably couldn't cope with all the hassle, something which Virgin will be well aware of.
According to Hugh, these are highly educated people, so I dread to think what the rest of their citizens are like.
I didn't know their figures were looking troubling, at this stage the best thing would be for them to go into administration and be bought by a better company.
As both Sky & Virgin will eventually be offering the same product (and others too), the only differentiation will be pricing & customer service.
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In my experience call centers run on a script. Even if they are highly educated, it's a pity that it was not in English, if it is I would question the description of highly ., as it means nothing. Ie if the average in a country is the level of a 5year old child in Europe then if they have reached the level of a 10 year old that would be highly educated in there country
