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Old Yesterday, 21:52   #15
SnoopZ
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Join Date: Mar 2005
Services: Zen FTTP 910
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Re: Cancellation and equipment return

Quote:
Originally Posted by SnoopZ View Post
I've recently returned all my VM equipment after cancelling, the box turned up as expected but they left outside my front door, luckily I was home and it wasn't raining!

I dropped off the equipment at my nearest drop off point 5 miles away and got an email receipt as proof, so I've been tracking it's movements. So it was dropped off on the 8th and collected on the 9th and then received and then dispatched at the Yodel depot on 9th. Since then zero tracking information so I can only assume it has been received at the other end. This is exactly what happened when I previously returned equipment so I'm not really worried I've not had confirmation from VM of equipment return with all that tracking proof.

So I'm now rid of VM and saving £1200 a year and their services have now been replaced with Zen FTTP, Alternative IPTV services costing £2.50 a month, I've also cancelled my TV Licence and phone line.

And 2 days after I cancelled VM I had a visit while I wasn't there to upsell me VM services! Lol
I'm pleased it's finally been delivered to VM although no confirmation from VM yet. I had also had a text and email from them earlier today saying they will bill me £155 if the equipment isn't returned by 23rd April so I'm pleased I've got tracking now. I returned a V6 TV box and Hub5.
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