[Jaymoss]

Turns out the regulator did not accept my readings thinking I had used to much gas and magically my bills had me paying twice for the same energy

Called them up and was told this and how she worded it triggered me as it is all making me out to be deceitful trying to over egg the old reading to get it at the cheaper rate. So basically they think I am defrauding them out of a measly £15 which is what the over charge is

Also I now have to send proof I am not lying after teller her the reading now is 40 units higher than the wrong estimate you had so how was my reading a lie when I joined. Sent both the octopus bill showing I paid and a timestamped photo of the meter .

Not impressed in the slightest