Thread: General Virgin TV (2026)
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Old Today, 17:10   #370
SonicMaster
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Re: Virgin TV (2026)

Quote:
Originally Posted by SonicMaster View Post
There's a new feature on Virgin Media Edit about Sky Atlantic:

https://www.virginmedia.com/the-edit...s-on-virgin-tv

It's says, multiple times, "Virgin TV customers with a Sky Basic package" or "add Sky Basic to your package"

This is an incredibly poor choice of language, as Sky Basic is internal Virgin Media language and there is no such thing as a Sky Basic package from a consumer perspective.

When you buy a TV package from Virgin Media at no point is it referred to as a Sky Basic package and Sky Basic is not language that ever appears on your package details or contract.

By using this term repeatability in the feature they are likely to confuse a lot of customers, who won't be sure whether they have 'a Sky Basic package'.
They might have seen my post...

The article has been adjusted to say 'a Sky Entertainment Channels package'.

Personally, I would have said 'a package with Sky Entertainment channels', but at least it's clearer than before.
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