Quote:
Originally Posted by SnoopZ
Can you please tell me how the switch works, I guess it just sorts itself out, but what about any credit on my octopus account?
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It just works.
They generally ask you for meter readings a day or two before switch date, and use them for switching purposes.
OFE will charge you for usage from the switch, and Octopus work out your final bill and (may even **) charge you.
** In my case, I owed Octopus on the date of switch, so I waited until the day after and payed off what I owed at that point (i.e. zeroed my balance). A few weeks later they did my final Gas bill (only). I zeroed the account again the next day, still no final electric bill, and after about 2/3 months Octopus auto credited me £40 for the delay. I waited another few weeks then asked them to refund my £40 credit, which they did. I never did get a final electric bill to pay.