Quote:
Originally Posted by adduxi
Not true as far as I am concerned. I know as much about what is going on as you. Hopefully the Fourm will come back at some point, however the decision is ultimately down to cost. It could well be deemed too expensive and that would be the end of it. As for moving to "Social Media'", I did read somewhere around 50% of VM's queries are on "X", so that is also an option. If that did transpire, I'd be off as I'd rather eat glass ...
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And yes I would agree, I have no Social Media presence, and I am not going to create one for my 88 year old mother who is still a VM customer - although probably not for long, well as soon as I sort out the Power of Attorney details.
"I know as much about what is going on as you.” - hang on, you are a VIP member on the (now, obviously defunct) VM Community forums no? So they hold you in as much contempt as all the rest of the contributors; Kei has told you nothing at all? Yeah, sounds about right.
It is a massive shame, the forum staff were the one and only way of cutting through VM’s deliberately customer-hostile support provision and actually getting some help.