Quote:
Originally Posted by mike @ home
Many Thanks Guys for you help, I'll be calling them about 1st week in April see what they offer me, Then I'll pop back here & let you all know how I got on.  |
But hypothetically, they offer you nothing (and take it from me, they won’t), what do you then do? Are you prepared to leave? You will lose your @ntlworld.com address but is that enough leverage to compel you to pay whatever they demand?
And yes, you are right, ‘loyalty’ means absolutely nothing.
So here’s what you do, investigate alternative suppliers, what can they offer, how much? Spin up a new non-VM branded email address and start the process of informing all of your contacts of your new address - do it now, set the ball rolling.
Now having done all of that, you will be in a much better position to negotiate a renewal. And it is literally that; a negotiation. Think of it like this; VM want you to pay them the maximum amount of money for the minimum of service, and you want the complete opposite! So it comes down to a poker match, who blinks first?
Going down this route is the only possibility of you getting any sort of ‘better’ deal, but you absolutely have to be prepared to go through with your threat to leave and sign up with another provider.