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Originally Posted by mike @ home
BTW, My contract ends on Wednesday 29th April 2026, so I will call them about 1st or 2nd week in April.
Tell you what though company's do NOT care about Loyalty I have been with VM since 2000 that's 24 years & I still use my old email address .... @ntlworld.com
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I'm sure they'll offer you a deal, just depends how quickly you blink. It will probably be cheaper to keep the landline whatever, that's just how they work.
I rang 35 days before my contract end (been on cable since the mid 90's) and said I wanted to leave. The difference was this time I meant it but I was offered all kinds of improving incentives verbally by retentions, by text and email as the date got nearer. You'll almost certainly get a single call back from retentions if you reject the offer when you initially ring, but if you miss the callback that's probably the end of the poker game.