Quote:
Originally Posted by Mr K
<snip> then come out with a statement saying they are pursuing more effective ways to interface with customers. It will probably involve bots/ oversea call centres.
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I think I saw some mention of VM and Goole's Gemini being deployed to manage the network, thus giving better service as the AI can spot problems quicker?
If this is true, then I guess Gemini can also be used as a brilliant front line Helpdesk bot, no? ...