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**Paul** · Today, 18:16

Amazon did that on an item I returned, they said they could not refund it until their system showed it had arrived.
The couriers tracker showed it had been returned, so I complained to their support, and they processed the refund.

Today, 18:16	#17
Paul Dr Pepper Addict Cable Forum Admin Join Date: Oct 2003 Location: Nottingham Age: 63 Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP Posts: 30,443	Re: Sending VM kit back Amazon did that on an item I returned, they said they could not refund it until their system showed it had arrived. The couriers tracker showed it had been returned, so I complained to their support, and they processed the refund. __________________ Baby, I was born this way.