[Itshim]

Originally Posted by japitts

Depends what approach you take.

By rights, you have a faulty V6 and should report that. It'll be replaced, probably via tech visit, with a V6.

I would expect the tech to mention a migration to TV360, you can choose whether you accept that offer or stick with V6.

Contract renegotiation is a different, unrelated, issue. Expect to be offered TV360, be prepared to accept or decline depending on your preference.

What a deal I just got


bill was about to be £90 odd £s per month . Got 250 meg instead of 125 and chat anytime ( no idea what that is) from weekend chatter for £48;