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Old Today, 19:08   #7
jem
cf.addict
 
Join Date: Mar 2005
Location: SE London (Bexley)
Services: None - well none with VM!
Posts: 310
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Re: Contract renewal

Quote:
Originally Posted by Hugh View Post
The ‘they’ who Mr K referred to earlier would be the many, many VM customers, posting on their official support forum, complaining about accepting an ‘online’ offer, getting confirmation, but it not actually being honoured. Plus the many posts on said forum from member of the official forum team (VM employees) who outright admit that these offers need to go to a semi-mythical ‘back office’ team to actually impliment them.

Of course your milage may vary, and it all works out just fine, but please reserve judgement until you get your next bill and see if it has actually taken effect.
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