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Originally Posted by Paul
Did it say why it failed ?
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Unfortunately not, I had originally emailed them to ask a question and they replied the next day with this. I was originally worried because I thought I may have given the impression I already had an active line from someone because all they said in the order email was about sending the modem, nothing about an engineer date for drilling through house wall or pulling the cable.
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I noticed your order had failed, so what we have done is resent the order off for you. you should receive communications by tomorrow about it and we can review it from there.
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