[Anonymouse]

The DWP asked for my bank statements. No idea why they're asking me, after all that fuss about them having access to bank accounts - surely they could just bypass me entirely?

Nonetheless, I've been a good little boy and sent them. Job done, I thought.

But they want the same for my ISA. By pure coincidence I've recently put money in it for the first time in years - for I don't know how long, the balance was £0.01; I was keeping it open just in case. But I can't send monthly statements because the app doesn't do them, only yearly.

I went to Barclays and requested a statement. It'll take 48 hours to show on the app.

Last I checked, this was 2025, not 1985. Everything's computerised now, that was the whole bloody point. Why does it take longer than 48 seconds?!

And again, why ask ME?! They HAVE access to my account, they don't need me.

This is not the way I would do things if I were in charge. I would ensure such things were dealt with efficiently, by making proper use of available facilities. They harp on about the DWP's costs - and now I see why: because they're prats who don't know how to use their computer systems properly!