[vincerooney]

Originally Posted by jem

You absolutely won’t just be offered the same price, do expect to be quoted a hefty increase and the contracts are now 24 months, with built-in annual increases.

The only thing you can do is to start investigating alternative suppliers, what can they offer, how much will it cost, then, come January, call VM to discuss. If you don’t like what they demand, then cancel, just put in your cancellation, because that is the only way that they might get back to you with a more acceptable offer. But emphasis on ‘might’, they may not, so you absolutely have to be prepared to go through with your threat and actually leave.

The very worse thing you can do is to give notice, VM call your bluff and accept it, don’t offer you a better deal, and you call them, basically begging to stay. You will inevitably find that the previous ‘deal’ is no longer available, and that to stay it will cost you even more.

Get all of your ducks in a row, have an alternative in mind, but absolutely be prepared to walk.

argh used to be so easy back in the day emailing the ceo for a deal... one email and you'd get a call back from his staff within 48 hours. used to be smashing but since the merger it never works now haha