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Taf · 01-11-2025, 11:47

For the past couple of weeks, Sky Witness HD (110) has suffered picture break up on many recordings,

So I just went to On Demand and watched the affected programme with that.

But 2 days ago, when accessing On Demand, it comes up with "Subscribe" and "Update to watch".

I called to complain and spent over half an hour as the system was checked, reset, checked and reset again with no change.

I suspect a software glitch at VM or Sky, but they are sending a tech on Monday to check out my box and connection. The lady spent ages explaining that I would be charged £25 if they found no fault, or if we weren't in when they arrived.

01-11-2025, 11:47	#729
Taf cf.mega poster Join Date: Jun 2003 Location: Kairdiff-by-the-sea Age: 69 Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo Posts: 10,299	Re: Virgin TV (2025) For the past couple of weeks, Sky Witness HD (110) has suffered picture break up on many recordings, So I just went to On Demand and watched the affected programme with that. But 2 days ago, when accessing On Demand, it comes up with "Subscribe" and "Update to watch". I called to complain and spent over half an hour as the system was checked, reset, checked and reset again with no change. I suspect a software glitch at VM or Sky, but they are sending a tech on Monday to check out my box and connection. The lady spent ages explaining that I would be charged £25 if they found no fault, or if we weren't in when they arrived.