Quote:
Originally Posted by Chris
According to the manual for that model (available here: https://www.manuals.co.uk/canon/pixm...5a/manual?p=46 ) it is indeed able to support only a 2.4Ghz only connection.
First thing to do is check how the home LAN is configured, and if 2.4 and 5GHz are split into separate networks, ensure to only attempt to connect to the correct one.
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If default they will auto negotiate and just be under one SSID always best to split. On my BT hub though I have to split into a guest on my Mesh it can be split into 2 but I do not. Over the year wifi printers have been one of my biggest reasons for call outs they will work for a while then they will not
Just for reference in the OP he says the printer can see the router if he had tried to connect to 5Ghz it would not unless he is on a split network and tried the wrong password perhaps although on my split they are both the same for ease