Quote:
Originally Posted by mrmistoffelees
It’s a fault on the hub and a very common one at that. I’m guessing you’re on a hub 3 ? If so ring them and tell them you want a hub 4
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Yes it's a Hub 3.
I've had a tough week and not feeling listened to by VM has got to me more than it would normally because I haven't been able to think clearly. I even sent a diagram of my lounge with the Hub and existing Wifi pod and asked where in the room i should place another pod - the response was to use the Connect app to determine that. It was like they were reading from a script, rather than actually listen to me.
Thank you for taking the time to listen and reply with your advice.