Quote:
Originally Posted by SnoopZ
To be fair my VM broadband works very well, I always get my expected speeds and on the occasion it has gone down in the last year or so it's not been for long and they have sent a text message keeping me up to date even before me finding out it was down.
What I really hate is having to negotiate a new contract every time which I never do as I hate phoning people up, so when I have lots of city fibre options I can just outright cancel and swap between different companies every now and then to easily keep my monthly bill in check.
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If you have option right now I'd move over from virgin, most Alt net providers offer to buy out your contract - youfibre said as much to me but as I was years out of contract the move over was mine to make without charges. You won't regret it one bit, the swap over is painless (should be) virgin grovelling on their knees wishing you will stay with them, what I got with female on the other end asking what could they do to make me stay with them... my answer give me a better offer comparing them to youfibre's prices & I'll think about it.
What followed... Just a short brief gasp of a moment like it was a high flow daily event, virgin looking on as a river of former customers (suckers) sailing down it to others en mass. She had no answer just confirmed the switch was in process & be a few days before it was final!
The sound of me
away
peacefully.
On the other hand.. Returning your virgin media equipment well that's another challenge, phoned them twice all promises & no luck... saying I couldn't just send them back I'd need a provided information slip etc... not had one yet! The box of two modems & bits gathering dust (older & newer). You have to ask yourself do they really want their old tat back or passing you off to charge you their fee?
