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Old 27-08-2025, 18:44   #4
joglynne
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Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 77
Services: Maxit TV, M250 Fibre BB. Phone-Anytime Chatter
Posts: 13,842
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Re: No change in services but need to change name.

Quote:
Originally Posted by Itshim View Post
I eventually found a workaround solution to the login problem myself using the vm/O2 login and ignoring the O2 options. Point to note -my vm login still not working and will not accept our email address even though it has been accepted as correct and it works with VM/O2 login

Quote:
Originally Posted by Paul View Post
Might be an obvious question, but have you asked on the VM Community forum ?
Hate to say this I have had this problem or one very much like it for two weeks. It is a known problem. No help I agree



I certainly have, complete waste of time empty promises of will get back. Never happens.
I feel the same so after the nightmare experience using the community forum last time I wanted to check for any advice from our members first.

I'm now thinking I should sort out the account name first rather than the discount which could end up tying us into a contract using my husbands name for the next 18 months.
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"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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