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djs2202 · 22-08-2025, 13:38

TV and Broadband in the EH52 are in West Lothian has been a nightmare in the last couple of days. Originally they said it was just our home and arranged an engineer visit. They cancelled the visit late yesterday saying there was an outage in our area. Fix time keeps changing. Was originally today at 1408 and the latest change is now Tuesday 26th at 1008. Broadband has been down at least 5 times today, and when it comes back it is only on for a short period. I have registered the issue, so, we will see how they cope with the compensation if and when they fix it.

22-08-2025, 13:38	#29
djs2202 cf.member Join Date: Jun 2023 Posts: 3	Re: Virginmedia huge outage TV and Broadband in the EH52 are in West Lothian has been a nightmare in the last couple of days. Originally they said it was just our home and arranged an engineer visit. They cancelled the visit late yesterday saying there was an outage in our area. Fix time keeps changing. Was originally today at 1408 and the latest change is now Tuesday 26th at 1008. Broadband has been down at least 5 times today, and when it comes back it is only on for a short period. I have registered the issue, so, we will see how they cope with the compensation if and when they fix it.