Quote:
Originally Posted by nomadking
Did they mean "My VM"?
A few months ago, I used web chat within my browser on the Virgin Media website. No app needed.
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If they did, they hadn’t tried using My VM recently as no reference to ’chat’ seems to be there.
Seriously, is there no way to communicate with a human short of fighting through the menus until one can get to a Retention person? I’ve only been back with VM long enough to get my second bill and I want to leave (again).