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Old 27-05-2025, 23:54   #2
nomadking
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Join Date: Apr 2004
Location: Northampton
Services: Virgin Media TV&BB 350Mb, V6 STB
Posts: 8,175
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Re: Chat with Virgin phone jockeys

Quote:
Originally Posted by Pofadda View Post
Getting through to Virgin Support can be very frustrating and when they hold music is interrupted with there hope-inspiring suggestion to talk to a chat person they say to use app called,I understand, My DM/Mein DM. There only one I can find for my iPhone is one that seems to be a German shopping channel!

Have I got it wrong? Does a chat channel actually exist?
Did they mean "My VM"?
A few months ago, I used web chat within my browser on the Virgin Media website. No app needed.
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