[joglynne]

Can't help with a recommend as I'm not in your area but my neighbour uses Careline365 via our Council and I believe they cover most areas, she has been told not to worry as they will ensure her button still works once her BT landline switches over sometime before 2027.

Who ever you look at most, at the moment, can still use a landline phone to relay the emergency emergency call but do make sure make sure they are geared up to use a digital phone line when your area switches over.

My VM has gone down a couple of times this year and it's annoying enough when I can't use my VoIP phone but it could have been a disaster if I needed to use a emergency help button.

Some are available that will use VoIP but also have an inbuilt sim card which will work over the strongest signal available, which may? also cover you if you need help when you are away from your house.