Quote:
Originally Posted by RichardCoulter
Can you remember what it was Angus? I've just had to have my V6 replaced and to do it the instructions say to go to:
Virginmedia.com/helptvonthego, which doesn't exist.
I know that it didn't work for ages, but I remember Spider plant saying a bit ago that this had been resolved.
Ringing that call centre is like banging your head against a brick wall. The first 3 times resulted in a long period on hold before being cut off. Yesterday I was also told that rebooting my box would sort it out and that doing this wouldn't affect the recordings I was currently making!!!
Today she started waffling on about the 360, then telling me that recordings couldn't be transferred across (I never asked for that as I know it isn't possible)!!!
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Only just saw this. Sorry you’ve not had a more positive outcome.
Been recently wondering if our V6 needs replaced so this feature not working anymore is disappointing if not surprising. A glitch or something in the latter half of last year removed all the thumbs up data and whether episodes of shows had been watched even though the series links and other personalisation remained so it’s more an irritation than anything.