Quote:
Originally Posted by cheekyangus
Got and set up V6 today. Very nice.
However I've followed the instructions and it says "Access Denied: Virgin TV Go - exclusive to Virgin TV customers."
What now? Any suggestions?
---------- Post added at 15:48 ---------- Previous post was at 15:26 ----------
I got answer from VM on social media. Basically there is something wrong at VM's end and they've reported it. They also provided a different link which provides an alternative route and it worked. :-)
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Can you remember what it was Angus? I've just had to have my V6 replaced and to do it the instructions say to go to:
Virginmedia.com/helptvonthego, which doesn't exist.
I know that it didn't work for ages, but I remember Spider plant saying a bit ago that this had been resolved.
Ringing that call centre is like banging your head against a brick wall. The first 3 times resulted in a long period on hold before being cut off. Yesterday I was also told that rebooting my box would sort it out and that doing this wouldn't affect the recordings I was currently making!!!
Today she started waffling on about the 360, then telling me that recordings couldn't be transferred across (I never asked for that as I know it isn't possible)!!!