[Stephen]

Well I managed, after searching eBay for a long time to raised my own case against the buyer and stated they have misused the return process.

Using the phone for two weeks then raising a return request using the details I posted before.

I already got a resolution and ebay ruled in my favour. Phew. They agreed they misused the process. I don't get the phone back, however eBay have issued a full refund to the buyer and eBay have covered it so I'm not out of pocket. So sort of good resolution.

I'm still mad they get to keep the phone though, essentially getting a free phone out of it