Thread: General Is our box faulty?
View Single Post
Old 23-02-2025, 15:41   #5
newapollo
cf.addict
 
newapollo's Avatar
 
Join Date: Dec 2008
Posts: 202
newapollo has a brilliant futurenewapollo has a brilliant futurenewapollo has a brilliant futurenewapollo has a brilliant futurenewapollo has a brilliant futurenewapollo has a brilliant futurenewapollo has a brilliant futurenewapollo has a brilliant futurenewapollo has a brilliant futurenewapollo has a brilliant futurenewapollo has a brilliant futurenewapollo has a brilliant future
Re: Is our box faulty?

Quote:
Yes to all of the above although we don't watch all the apps. We only tend to use BBC Player ITVX My5. It is a real pain and at time of writing this all our recordings have been lost without even touching the 360 box.
Since all of your recordings have been lost that confirms it's a hard drive issue and your box will need replacing. Unfortunately that means you will any actual that might appear on your box.

You need to contact VM customer support either by phone, WhatsApp on 0780 3089 684, Social Media by either messaging
Facebook: https://www.facebook.com/virginmedia or Twitter: https://twitter.com/virginmedia or via the community forums.

Tell them you've lost all your recordings, you have to repeatedly sign into all apps, and pressing pause and play on live TV doesn't work.
newapollo is offline   Reply With Quote