Thread: General Virgin TV (2025)
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Old 15-02-2025, 14:15   #180
OLD BOY
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Join Date: Mar 2008
Location: Wokingham
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Re: Virgin TV (2025)

Quote:
Originally Posted by Mr K View Post
Each to their own OB, but there are many that aren't happy after going from V6 to 360.
'Caveat emptor...'

https://community.virginmedia.com/di...g-time/5610914

https://community.virginmedia.com/di...-no-en/5617461

https://community.virginmedia.com/di...pgrade/5605919
Just taking that first complaint as an example, let’s look at each one in turn:

My TV switches itself on several times a day and night when no one is even in the room with the TV. E.g. at 11.47pm last might I was in bed and heard the TV come on downstairs. I have to pull the power to the TV to stop it doing this

I had a similar problem a couple or so years ago. It turned out to be batteries in the remote control that needed replacing. If I remember correctly, it was the TV remote control batteries.

I have set a few things to record as 'new only' and it is recording old episodes in the early hours

I’m not sure what he’s talking about here. If you want to set a recording, you are given the option of recording new shows only. It works for me - never had a problem with it.

I have looked and looked and I still can't find where to manage my series links - it is well hidden!

You can’t, but so what? If you finish a series and don’t want to watch any more you can just delete the series link. So in the ‘View all’ section of recordings, press the bin icon and up come your options, one of which is ‘delete all & cancel future recordings’.

We need subtitles in our house all the time. Is it me or are they bigger??? We like the simple subtitle button old old remote.

The subtitles are the same as for the V6. You just have to press the ‘…’ button for the subtitles option.

New remote hard to use without looking at it. Old one had spaces between groups of buttons so you just knew what to press without looking. This one is a block of aquare buttons. Need my glasses to work it.

The remote control is the same as many I’ve seen and it is big enough. It also lights up in the dark so you can see the keys.

I couldn't find box sets until I read that to make them easier to find they are in Movies - really????

Well, I don’t recognise that at all. The box sets are under ‘TV Shows’, not ‘Movies’. If you go to ‘Movies’, you get, well, movies…

When I look at movies etc to whatch in my package (previously 'on demand moves or boxsets' and so easy to find) they are now all mixed together with ones that need paying for.

The movies you have to pay for are clearly marked, and if you want to see only the films in your subscription package you can select which package (ie Sky Cinema, Sky Cinema UHD, Prime Video, Disney+, Paremount+, Apple+, MUBI and Adult).

Clearly, it is your right to retain your TiVo software until Virgin withdraw it, but a lot of what I have heard said about it by serial complainers is either untrue, exaggerated or of no real consequence. The special features are different on each, that is all. You pays your money and you takes your choice, as they say.

---------- Post added at 14:15 ---------- Previous post was at 13:55 ----------

Quote:
Originally Posted by Itshim View Post
My problem, is losing my settings/ recordings .
I would say that was either operator error, someone else in your house changing the settings, or a faulty box.
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Last edited by OLD BOY; 15-02-2025 at 14:05.
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