Quote:
Originally Posted by thenry
I brought a Google Pixel 9 Pro XL 1tb off eBay for half the price listed on Currys, John Lewis etc. the red flags were out but I thought I could get away with it.
Some weeks into owning the device my network connection goes down. I contact Google they say the device has warranty so pack it up and send it for inspection. I felt something was wrong here so I gathered as much information as I could including the devices network lock. I managed to get a result on EE via IMEI number as the device has been blocklisted. I called EE and they say yes the device was reported lost or stolen on a certain date in January and it took sometime to filter, knock the network offline.
I contact the seller who denies any involvement but accepts a return for refund. I cancelled Googles return. I pack the device up how it came to me and placed it in a jiffy bag. Now at the post office the clerk did not weigh the item, he said it didn't need weighing so I proceeded. I took photo evidence at checkout of the parcel and receipt/proof of postage.
The parcel arrives at the sellers door in a royal mail bag sorry your parcel has reached you in this state. The seller claims its an empty bag. What I do understand is Royal Mail would not accept an open parcel so there's no way I could have sent it in an open state.
eBay were really nice. I spoke to a really nice lady located in Romania after the seller sent me what he had received. The nice lady issued me a full refund and said the seller and eBay can work out a resolution.
Since this I have been getting random messages from the seller and also calls from him. Some wording that sounds threatening are "you made a big mistake", "you should be ashamed being of a religious belief" "I leave my right in God's hands you wait and see"
I've reported it to eBay. I told EE the original owner is a fraud the device was sold to me not lost or stolen. I can just imagine had this block come into effect at a later date out of eBay's return policy I would have been screwed. These IMEI numbers aren't to be messed with.
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I'd never be brave enough to buy a phone off eBay.