Quote:
Originally Posted by beaker17
Something that no customer knows and which Virgin should have told every customer in writing.
The problem I had was this -
I had about 30 recordings and a number of planned recordings.
I was watching a recording when the screen froze and a panel came uo saying "Service not available - try later ". I tried several hours later and it still said the same.
I switched off the power and back on again. When I checked my recordings, the whole screen said "No recordings" !!! They were all gone.
Apparently if you cut the power or there is a power cut when an alert message is showing the box resets itself and all recordings and planned recordings are lost.
As an engineer THAT is crap engineering in the extreme and certainly not fail safe practice.
So Virgin have placed their customers back in the Stone Age with no recording facility and a system design that deletes all their recordings when an alert message is showing and the power is cut.
Thank you Virgin for a shameful and disgraceful future system.
|
V360 is server driven. If the box cannot contact the server, it cannot access the master recording list of what is on your boxes. Horizon was designed for cloud based recording, which has had to be modified in the UK to comply with broadcast agreements that don't yet allow it. Your hard disk is therefore seen as a "cloud" location by the server, which controls all the recordings. VM has had no choice in this. Horizon is Liberty Global's TV platform, & as VMs owners, they can impose on them what they choose. Luckily, we are not being forced off of TiVO V6 yet.