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**Paul** · 19-01-2025, 15:48

There isnt really anything you can do.

In theory they can force the old data to sync when the meter reconnects.
They dont seem to do that often. I had a gap of 5 days back in Oct, which is still there.

They even billed me for those days, not sure where the information came from, but it looked reasonable, so I didnt bother to question it.
Since then (November) I have moved my Gas to Fixed, so a few gaps dont really matter, they just need one current reading to do the bill.

I also have an Octopus mini, which usually seems to have all the data, I dont know why they dont use that to fill gaps (or maybe they do, thats unclear).

19-01-2025, 15:48	#774
Paul Dr Pepper Addict Cable Forum Team Join Date: Oct 2003 Location: Nottingham Age: 62 Services: Aquiss FTTP (900M), Sky Q TV, Sky Mobile, Flextel SIP Posts: 29,791	Re: Smart Meters and Tariffs There isnt really anything you can do. In theory they can force the old data to sync when the meter reconnects. They dont seem to do that often. I had a gap of 5 days back in Oct, which is still there. They even billed me for those days, not sure where the information came from, but it looked reasonable, so I didnt bother to question it. Since then (November) I have moved my Gas to Fixed, so a few gaps dont really matter, they just need one current reading to do the bill. I also have an Octopus mini, which usually seems to have all the data, I dont know why they dont use that to fill gaps (or maybe they do, thats unclear). __________________ Baby, I was born this way.