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Old 11-01-2025, 20:50   #484
peanut
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Re: Virgin Media Customer Service- Your Personal Experience

Quote:
Originally Posted by RichardCoulter View Post
They really are the Fawlty Towers of the communications industry.
It's just keeps on getting worse.....

Yes I now have 3 superhub 5s, 2 more did turn up today. I've managed to connect to one. I've got the 1gb broadband as agreed. Yay.

But now I've lost most of my TV package, they've downgraded it to basic. This wasn't agreed to as was told everything will stay as it was.

Losing the will to live at the mo. Now 8 days trying to sort it out and still got no idea what's going on.
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