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Old 09-01-2025, 12:09   #480
RichardCoulter
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Re: Virgin Media Customer Service- Your Personal Experience

Quote:
Originally Posted by peanut View Post
Thanks, just tried to do that. It seems it doesn't want me to be able to put my details in.

I can add to everything but name, account number and address. Just won't let me type in those boxes so can't even do that....
A very convenient fault (particularly when their regulator has been admonished for the number of complaints it receives).

I'd contact Ofcom to complain that they are inhibiting your right to complain.
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