Quote:
Originally Posted by peanut
The plot thickens.... Today I received a new superhub 5 modem. So that wasn't cancelled.
I called them back and told them what was going on all over again and that I've received the new modem. They still say no that they can't do the original price. After a while, they said to keep 500mb and then agreed the original price. Finally getting somewhere. But as I've clicked the online order for the 1gb, which they've cancelled / not cancelled. I then had to send them a screenshot of the order / offer which I've done.
Then just a few minutes ago I get a text from VM to say they're sending me out a new superhub 5 to be delivered this Saturday???
I still don't know what's going on or what they're doing.
Who knows this time next month I might have a cupboard full of shiny new Superhub 5s...    |
Put a complaint in. They don't like that.
https://my.virginmedia.com/my-cases/make-a-complaint