Thread: General Left Virgin
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Old 31-12-2024, 20:05   #39
OLD BOY
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Join Date: Mar 2008
Location: Wokingham
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Re: Left Virgin
Quote:
Originally Posted by newapollo View Post
Although Netflix search isn't integrated into the TV360 search, you can however still search for Netflix content on your Virgin TV 360.

Select the Search icon from any full screen menu and then enter your Search term using the on-screen keyboard. Press the back button on your remote and then press right to highlight the “All” filter. Press OK and select Netflix. It only shows Netflix items and immediately launches the Netflix app when selecting a result.

This method also works on the VM Stream box,
Thank you, newapollo, that’s the first I’ve heard of that.I will experiment with that tomorrow as my wife has a lie-in!

---------- Post added at 20:05 ---------- Previous post was at 20:03 ----------

Quote:
Originally Posted by gus0898uk View Post
Have customers been any more successful extending their contracts by using the online chat?
Is there a person handling the chat at anytime?
If the bot cannot help does it transfer to a human being, if so are they UK based?
Or perhaps I am best to call retentions on 150,one of these tasks I have to undertake in the next 7 days really.
I found Chat better than the phone. I got attention very quickly, had answers to all my questions (all in writing) and finished in no time. I will definitely do that again if I have a query.
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