Quote:
Originally Posted by Russ
I’ve never heard of anyone telling them that so I asked my cousin who deals with appointment-booking at Abertawe Bro Morgannwg, she’s never heard of it either  |
It became the standard in their Diabetic clinics a long while back. Book a small crowd in for 9am, and hope to clear that lot before the next batch arrived at 1pm.
That caused complaints, so they just moved to smaller groups arriving on the hour, every hour, throughout the day.
Attempts to hide the practice were made, but to those stuck in those groups, it was obvious that it was, and is, still happening.