Their SMS states
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O2: Your recent order has taken us a little longer to process, sorry about that. Your order should be with you in the next few days. Our carrier will text you with updates. Thanks.
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I've received it daily for the past 4 days
Their often posted twitter reply is
Quote:
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We’re sorry or the delay with your order being dispatched and delivered. Your order will be sent as soon as possible, and you’ll be kept updated via text message. Once your order is shipped from the warehouse, you’ll receive a message from the courier with delivery information. Thanks for your patience
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Literally not telling anyone what the issues is or why there are dispatch delays of a whole week. Website updated to remove next day option and warning of delays on store page.