[Itshim]

Originally Posted by RichardCoulter

No, they are contacting people months before their contract expires in order to try to get them to recontract (this is different to the requirement by the regulator).

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That's good, so at least some vulnerable people will be protected.

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True, but for the majority on an average cost package of £65ish or less(particularly those with broadband only) the new formula will cost more.

Isn't 3.9% on 65 about £2.50 + rpi so about the same